R.M. Audio (Aust.) Pty. Ltd.
R.M. Audio (Aust.) Pty.Ltd. is one of Australia’s oldest import and distribution companies that specialises in hi-end audiophile car audio products.
Our warehouse and office is a secure facility and we do not allow the general public on site.
All Morel car audio products carry a 12 month warranty against faulty workmanship, in the unlikely event you do need to make a warranty claim simply return the product to the shop where you made your purchase.
You will need to provide a copy of your purchase receipt when submitting your claim.
You can make your claim through any Morel retailer, however charges may apply for removal and or refit of products.
The legally responsible for warranty on products is limited to products R.M. Audio imported and sold, however R.M.A and the Morel factory handle things on a case by case basis, our ultimate goal is a happy Morel owner.
New Resolution & Reference Series products come with a Plastic Credit card with all the details printed on, older Resolution & Reference Series products have a Hologram and come with a Hologram Reader.
The best way is to purchase from an authorised Morel retailer then you can be sure they are legitimate.
If in doubt about a retailer being authorised please contact our office to confirm.
We are unable to confirm by serial number if a “Performance Series” product is legitimate.
One More Question?
Do you have a question that you can’t find the answer to?
Simply click the “Contact Us” button and send us your question, we will come back to you with an answer as soon as we can.